Ordering, Shipping, Policies
In-stock: All in-stock items are available for immediate purchase and fulfillment. These products will be sent in less than 72 hours after payment recieved.
Out-of-stock: These products are out of stock, but will be back in stock shortly. Please email us for an estimated restocking time.
Contact us if you want custom painting.
Contact us before order to know what colors and painting schemes are available at the moment.
All orders from this website shipps directly from factory in Ukraine. We use EMS UkrPoshta shipping. Usually it takes 2-4 weeks to deliver new toy to you.
As all our models are handmade with extreme resin control to keep weights down, small imperfections are normal for most models, including some of the top models. Imperfections are only cosmetic and do not affect the structural and aerodynamic abilities of the glider. Imperfections affecting structural integrity and aerodynamic performance will not be shipped.
Most new-in-box products can be returned and refunded (Exclusions: Kits, custom orders), minus shipping costs and a 20% restock fee. You must take photos of all the products you wish to refund, and email them directly to us within 5 days of delivery. Please ensure the package is well packaged.
Once we have received the items and have made sure everything is in new-in-box condition, we will issue a refund through your original method of payment within 5 business days.